I. TRAINING CYCLE
- Specific outputs and tools for the 5 different phases: Training needs assessment report; learning domains and learning objectives; curriculum; training material; agenda; budget; customary satisfaction questionnaire; survey; impact evaluation; evaluation report; final report
II. ADULT EDUCATION
- Rules of adult learning
- The challenge of approaching adults in class
- The "defensive reasoning"
- Motivating and engaging adults
- Create environments/classes conducive to learning
III. TRAINING METHODS AND TOOLS
- Key training methodologies: lecture; role-play; case study; simulation; discussion; working groups
- Key training devices: PowerPoint; flip chart; hands out; audiovisuals
IV. SELF AWARNESS
- Awareness of inner potentials
- Overcome personal limits
- Thinking out of the box
- From personal transformation to community changes
V. THE TRAINER AS LEADER
- Different approaches to leadership
- The new skills of a leader: Mature empathy, active listening, respect for diversity, creativity, genuine happiness, responsibility and kindness
- The trainer as leader of the learning process
- Managing complexity and changes in class
- Application of different style of leadership in class
VI. COMMUNICATION AND CLASS FACILITATION
- Intercultural communication
- Communication blockers
- The facilitation flow
- Types of communication